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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of steven guan

steven guan

August 5, 2024

1  out of  5
rating by steven guan
"one of your client has a big tree fell into my property and I need your client information to file a claim about this incident. But unfortunately, it was pretty ridiculous that Jennifer Childers answers the phone and she said the owner has instructed her to not speak to me. you guys are licensed insurance and known this incident two weeks ago and didn't cooperate which is joke as a public company."
We responded:
"Hey Steven, thanks for bringing this to our attention. I'm really sorry to hear about your experience. We take these matters seriously and want to help resolve this situation. Please reach out to our office directly so we can discuss this further and find a solution. - Carl Venable - State Farm Insurance Agent, Madison, MS"
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Paige Boykin

April 24, 2024

5  out of  5
rating by Paige Boykin
"Jennifer is by far, the best. She has always handled mine and my families needs, without second thought or hesitation and goes beyond. State Farm as a whole has been great to us and for us for 20+ years."
We responded:
"Paige, I'm thrilled to hear that Jennifer as consistently provided exceptional service for you and your family for over 20 years. We appreciate your loyalty and trust in State Farm to meet your insurance needs! - Carl Venable - State Farm Insurance Agent, Madison, MS"
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Justin Shaw

March 4, 2024

5  out of  5
rating by Justin Shaw
"Thankful to Ms Jennifer for looking after my account and keeping me posted on my bill and my discounts . !! Love this office !!"
We responded:
"Justin, thank you for taking the time to leave us a review! Jennifer is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs! We hope to continue serving your insurance needs for many years!"
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Kimberly Lewis

February 23, 2024

5  out of  5
rating by Kimberly Lewis
"Mrs. Jennifer is the absolute BEST. Anytime I have anything I need to do Mrs. Jennifer is always a phone away. She’s always there anytime of day. I just love her so much"
We responded:
"Kimberly, we appreciate your kind words about Jennifer! It is our main goal in our office to offer great coverage options & a smooth customer service experience for our policyholders, and we are delighted you are satisfied! Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most!"
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Denise

February 20, 2024

5  out of  5
rating by Denise
"Jennifer is the Absolute Best! She's is very helpful and cheerful! My family has been with State Farm since 2013 and its been a great experience."
We responded:
"Denise, thank you for taking the time out of your day to leave us a review! We love hearing about how Jennifer provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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michelle jackson

January 23, 2024

5  out of  5
rating by michelle jackson
"Jennifer is helpful with everything she let me know about policies that state farm have that my whole family can benefit from"
We responded:
"Thank you, Michelle, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Jennifer always puts our customers first."
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Jamario Smith

January 19, 2024

5  out of  5
rating by Jamario Smith
"I love Jennifer and her professionalism. She really took time to explain my coverage and my options. I have had a pleasant experience everytime I visits her office."
We responded:
"It warms our hearts to know that you appreciate Jennifer's professionalism and the effort she puts into explaining your coverage and options, Jamario. Creating positive and pleasant experiences for our clients is what we strive for, and we're delighted to have made a difference during your visits to our office. We value you for letting us be your good neighbor!"
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Todd Smitherman

April 26, 2023

5  out of  5
rating by Todd Smitherman
"I have stayed with this office for many years after leaving the Jackson area. Jennifer Childers is the bomb--super helpful and responsive, very easy to work with regarding policy changes and claims."
We responded:
"Thank you for the wonderful review, Todd! Jennifer is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Okieya Collins

April 3, 2023

5  out of  5
rating by Okieya Collins
"Jennifer is the best ever... ! I wish everyone knew her. She not only saved my family good money but helped educate me on the coverage I'm actually getting. She was amazing from start to finish. Some of the best customer service I've ever gotten. I'm so happy to even write this review!! I’ve been loyal customer for years"
We responded:
"Thank you, Okieya, for the amazing review! Our team works hard to provide a great insurance experience in Madison and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our Carl Venable - State Farm family and look forward to continuing our relationship! "
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Darron Hinton

March 30, 2023

5  out of  5
rating by Darron Hinton
"I love my experience with State Farm. Jennifer Childers is awesome to work with she will help you with your insurance needs, and she will make sure that you get the best rate on your home or auto insurance. There is nowhere else that will ever get my business again."
We responded:
"We love seeing reviews like this, Darron! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Lazita Miller-Satcher

February 16, 2023

5  out of  5
rating by Lazita Miller-Satcher
"I love everyone at the office always helpful and inviting. Greet u with a big smile and solve every problem for me!! I love when it’s great business yet become friends then family 😊"
We responded:
"Thank you, Lazita, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Angie Bailey

February 10, 2023

5  out of  5
rating by Angie Bailey
"Love State Farm but really love Jennifer she goes above and beyond to help any way she can with our insurance needs !! Thanks Jennifer !!!"
We responded:
"Thank you for the review, Angie! We are happy to hear that Jennifer was able to help you with your insurance needs. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Megan Goyings

February 8, 2023

5  out of  5
rating by Megan Goyings
"We are so thankful for Carl and Jennifer and their office staff. They are always one call away when we need something. They are all so friendly and helpful!"
We responded:
"Megan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Liz Conger

February 8, 2023

5  out of  5
rating by Liz Conger
"Jennifer Childers made the process of switching to State Farm super easy. Plus, she got us a great deal with the best coverage. 5 out of 5 stars!"
We responded:
"Liz, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Toby Lee

February 8, 2023

5  out of  5
rating by Toby Lee
"I had been with my old insurance company for 10 years. We were paying through the roof for coverage, and any time I needed something it was like pulling teeth to get it from them. I called Jennifer just to see if I could save money and let me tell you I did. Jennifer made everything so easy. She worked very hard getting us discounts and saving money. Jennifer is the best insurance agent I’ve ever dealt with. I would recommend this agency to anyone who wants a good honest agent to work for them!!! 5 stars!!!"
We responded:
"Toby, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Christopher Maddox

February 7, 2023

5  out of  5
rating by Christopher Maddox
"i have been with State Farm many years but i am new to Carls office they are wonderful people i love ❤️ dealing with Jennifer All the staff are Great you call 📱 they Always eager to help you with your insurance needs. i started out with car 🚘 insurance in january i took out life insurance they never pressured me or tried to sell me i love ❤️ that about there office if you find yourself needing insurance call my friends see what they can do for."
We responded:
"We love seeing reviews like this, Christopher! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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edgar franklin

September 7, 2019

5  out of  5
rating by edgar franklin
"Great experience with Carl Venable since moving to Mississippi. Great rates and everyone is a pleasure to talk to. I definitely recommend."
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Poppy

April 29, 2019

5  out of  5
rating by Poppy
"The best"